Personal Data Privacy Policy

The platform gathers only limited information required to deliver Canadian lott-related content and ensure stable operation. This may include basic contact details for account administration, regional settings for content relevance, and technical metrics used to maintain service performance.

Information collection follows a strict necessity-based approach. Only data essential for providing access to lottery information is requested, with clear explanations presented at each stage where information is entered or processed.

All collection activities comply with applicable Canadian privacy laws and standards governing informational lottery platforms. Internal documentation records the purpose, retention period, and handling method for each data category to support accountability and audits.

All stored data is hosted on secure servers located within Canada and protected by multiple technical and organizational safeguards. Encryption is applied during both data transfer and storage to reduce unauthorized access risks.

System infrastructure is reviewed on a regular basis to ensure alignment with current Canadian data protection requirements. Access to stored information is restricted to authorized personnel whose roles require such access.

Backup copies are maintained to preserve data integrity and are secured using the same protection measures as primary systems. Automated retention controls remove stored information once defined retention periods are reached, unless legal obligations require otherwise.

Users may request removal of their personal information by submitting a verified request to the designated privacy contact. Once confirmed, deletion procedures are initiated across active systems, backups, and archived records where applicable.

Each deletion request follows a structured process to confirm completeness before confirmation is issued. If technical or legal limitations restrict full removal, this information is communicated transparently along with applicable timelines.

Certain data elements may be retained temporarily when required by law. In such cases, users are informed of the reason and duration. All requests are logged and tracked from submission through completion.

Questions related to privacy practices are handled through dedicated contact channels. Support staff are trained in Canadian privacy requirements applicable to lottery information services and provide clear, accurate responses.

Replies are issued within timelines defined by regulation, with additional review applied for complex inquiries where necessary. Legal consultation may be involved to ensure accuracy and regulatory alignment.

All correspondence related to privacy matters is treated confidentially and accessed only by authorized staff. Records of inquiries help improve internal procedures and transparency.